Contact information
Contact Information
vaxqenori — vaxqenori.shop Last updated: October 24, 2026
Order, parcel, return, or question — here is exactly how to reach vaxqenori and how fast you will hear back.
Where to Write
- Store: vaxqenori
- Website: vaxqenori.shop
- Operating Company: Aerin Medical Inc.
- Email:
- Address: 2565 Leghorn Street, Mountain View, CA 94043, United States
When the Desk Is Staffed
- Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time, USA)
- Weekends and holidays: write anytime — replies follow on the next business day.
Our Clock on Replies
Every email gets a human answer within 24 hours on business days. Holiday rushes may add a small delay, but no message is ever left hanging.
Make It a One-Liner
Three details let us close most issues in one email:
- Your order number;
- The email address from checkout;
- A short description of the problem — photos make damaged or wrong items easy to fix.
Tracking numbers, address changes, cancellations, returns, and refunds all move by email, usually within a single reply.
Thanks for shopping with vaxqenori!